Privacy and Cookie Policy
Privacy Policy
1. Data Controller
Købers Agent
Email: henrik@koebersagent.dk
Phone: +45 20 15 44 20
2. Purpose of Processing Personal Data
In order to assist you in the best possible way with your property purchase, we need to understand your wishes, situation, and framework.
We process your personal data in order to:
• understand what you are looking for in a property
• identify and assess relevant properties
• conduct dialogue and negotiations on your behalf
• coordinate with real estate agents, lawyers, and other relevant parties
• ensure that the advice provided is correct and consistent – also if you
return at a later time
3. Types of Personal Data
We may process the following categories of personal data:
• name, address, telephone number, and email
• information about household and housing preferences
• financial framework related to property purchase
• correspondence and advisory history
• information about specific properties and transaction processes
As a general rule, we do not process sensitive personal data unless it is necessary for the case and provided by you.
4. Sources of Personal Data
We generally receive personal data directly from you, for example when you contact us by phone, email, or via forms.
As part of our advisory services, we may also use publicly available information about properties, including sales material, public registers, and other property-related information.
If we receive data from other parties involved in the transaction, such as real estate agents, lawyers, or financial institutions, this is done as part of the case and typically by agreement with you.
5. Legal Basis for Processing
Processing is based on:
• Article 6(1)(b) GDPR (performance of a contract)
• Article 6(1)(c) GDPR (legal obligation, including bookkeeping requirements)
• Article 6(1)(f) GDPR (legitimate interests)
Our legitimate interest consists of documenting advisory services and retaining relevant customer history in order to provide qualified advice – including for potential future engagements.
6. Disclosure of Personal Data
Personal data may be disclosed to relevant parties involved in the property transaction, including real estate agents, lawyers, and financial institutions, where necessary for the case.
These parties act as independent data controllers.
IT Service Providers (Data Processors)
We may use external providers for services such as email, cloud storage, and
website hosting.
These providers process personal data solely on our behalf and in accordance with our instructions. We ensure that the required data processing agreements are in place.
7. Storage and Deletion
We store personal data only for as long as necessary for the purpose.
This means that:
• data is stored during the active customer relationship
• relevant data may be stored for a longer period after case completion for
documentation, legal claims, and potential future advisory services
• data is deleted or anonymised when there is no longer a legitimate purpose
8. Your Rights
You have the right to access your personal data, request rectification or deletion, and request restriction of processing in accordance with applicable rules.
You may contact us using the contact details above.
9. Cookies
When you visit our website, we may use cookies to ensure functionality and to measure traffic.
More information can be found in our cookie policy.
10. Complaints
You may lodge a complaint with the Danish Data Protection Agency.
Cookie Policy
1. What are cookies?
Cookies are small text files stored on your computer, mobile, or tablet when you visit a website.
Cookies are used to make websites function, remember preferences, and collect statistics.
2. Types of cookies used
When you visit Købers Agent's website, we may use the following types of cookies:
Necessary cookies
These cookies are required for the website to function properly. They cannot be
disabled and do not contain personal data that can directly identify you.
Statistics cookies
We use statistics cookies to understand how the website is used so we can
improve content and user experience.
For this purpose, we may use Google Analytics or similar
tools, which collect information such as:
• which pages are visited
• how long pages are viewed
• which type of device and browser is used
The information is processed in aggregated form.
3. Third-party cookies
Statistics cookies may be set by third parties, such as Google. These third parties may have access to the collected information in accordance with their own privacy policies.
4. Consent
When you first visit our website, you will be asked to provide consent for the use of cookies via a cookie banner.
You may change or withdraw your consent at any time via the cookie settings on the website.
5. Cookie storage duration
Cookies are stored for varying periods depending on type. Some cookies are deleted when you close your browser, while others are stored for a longer period.
Statistics cookies are typically stored for up to 24 months unless deleted earlier.
6. Deleting or blocking cookies
You can always delete or block cookies via your browser settings.
Please note that some website functions may not work optimally if cookies are blocked. Guidance can usually be found in your browser's help function.
7. Personal data
If cookies involve processing of personal data, this is done in accordance with our privacy policy.
8. Contact
If you have any questions regarding our use of cookies, you are welcome to contact us:
Købers Agent
Email: henrik@koebersagent.dk
Phone: +45 20 15 44 20